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Once we've determined the
marketability of the product, it's time to set up the infrastructure
necessary for customers to place their orders. Tested and problem-free
ordering systems are key to a successful campaign. The 440 Group will
choose the best vendors in the industry for your product or service. There
are four major order processing components:
In-bound Telemarketing: Depending on your
needs, this vendor will be chosen and trained to take orders for your
product. They will interface with…
Fulfillment and Order Processing: This vendor
will provide warehousing for your product inventory, packing and shipping,
and processing of checks and money orders. Credit card sales are processed
through your…
Credit Card Merchant Account: In order for
your customers to pay via credit card, you will need to establish a
Merchant Account. If your customer requires a refund or assistance with
your product, they will contact you through your…
Customer Service Center: Many times, the
fulfillment center can also provide this service. Excellent customer
service and problem resolution is critical to the long term success of
your campaign and business. The 440 Group
will ensure that your customers are treated just like you would expect to
be treated.
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